SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of sancto.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of sancto.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Better than expected. Easy to put together. Would recommend for sure. Looks great.
These decorative books are a dream come true! They've added such a classy touch to my living room. 🌟
Great! You can't guess it is not a real book. I hide my controls inside this box.
These are the perfect addition to my study. They look so authentic and add a touch of class.
Just received mine today and I'm already in love! The detailing is exquisite 🙌
Looks good quality and well packed
The quality, texture, color - everything is spot on. Best purchase for home decor!
I was blown away by how real these decorative books look. A fantastic buy indeed!
Very beautiful and large, the cardboard is strong and the package was well wrapped
Absolutely love these fake books, they look so real and luxurious. My shelves have never looked better!
Good quality and affordable! Delivery was fast!
i got these for my office and i must say, they're truly stunning. everyone thinks they're genuine leather-bound classics!
Good quality good product💜✨ I like that product very nice fake book designed I recommend this product
This product has added such a unique charm to my living room setup. Couldn't be happier with it.
Highly recommend for anyone looking to spice up their bookshelves or coffee table - you won't regret it!
Good quality
Good . The only thing I thought was different is the box inside. Looks stylish
The craftsmanship on these is top-notch 👌 The aesthetic appeal is beyond words!
Very beautiful
Who knew that something as simple as faux books could elevate my home decor so much? I'm thrilled with this purchase.
This product has exceeded all my expectations. It's elegant, well-made, and just perfect for adding character to your interior design.
No one can tell they're not real until they pick them up - worth every penny 💰
I couldn't be happier with the quality of these decorative items. They add an air of sophistication to any space.
i've been looking for something like this for ages... these fake books are just what i needed 👍
i was skeptical at first but now i'm in love 😍 great conversation starter too